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Showing posts with the label Organizational Leadership

Teaching Civility in the Workplace - Society for Human Resource Management (SHRM®)

Teaching Civility in the Workplace - Society for Human Resource Management (SHRM®) Catherine Mattice Zundel Professional consultant and trainer specializing in corporate culture Focusing on eradicating negative behaviors isn’t always enough to create a happy workplace. Employees and managers also need to learn what they should do to make their environment a respectful and pleasant one. In this course, join Catherine Mattice Zundel as she shares how to create a happier, healthier workplace by teaching civility and setting a good example with your own behavior. Learn about negative behavior as a social phenomenon, what microaggressions look like in action, and how to replace negative language with positive words. Plus, get tips for becoming a more active listener, standing up for yourself when you experience microaggressions and incivility, and coaching others. Society for Human Resource Management (SHRM®) Professional Development Credits (PDCs):  1 LinkedIn Learning is registered wi...

Teaching Civility in the Workplace - HR Certification Institute® (HRCI®)

Teaching Civility in the Workplace - HR Certification Institute® (HRCI®) Catherine Mattice Zundel Professional consultant and trainer specializing in corporate culture Focusing on eradicating negative behaviors isn’t always enough to create a happy workplace. Employees and managers also need to learn what they should do to make their environment a respectful and pleasant one. In this course, join Catherine Mattice Zundel as she shares how to create a happier, healthier workplace by teaching civility and setting a good example with your own behavior. Learn about negative behavior as a social phenomenon, what microaggressions look like in action, and how to replace negative language with positive words. Plus, get tips for becoming a more active listener, standing up for yourself when you experience microaggressions and incivility, and coaching others. HR Certification Institute® (HRCI®) Recertification Credits:  1 LinkedIn Learning is a recognized Approved Provider #604152. HR Certif...

Bystander Training: From Bystander to Upstander Certificate

Bystander Training: From Bystander to Upstander Certificate Catherine Mattice Zundel Professional consultant and trainer specializing in corporate culture Working in a toxic environment can make anyone feel helpless. Even HR representatives can feel like their hands are tied. But you have the power to change the trajectory of your organization’s culture. By going from bystander to upstander—someone who holds their coworkers accountable for bad behavior—you can turn a toxic workplace into a supportive environment where employees are able to do their best work. In this course, Catherine Mattice Zundel introduces tools and strategies to become an upstander and an ally. Learn how to build an upstander culture, hold employees and peers to professional conduct, and develop the skills you need to speak up when fellow employees are being bullied or harassed. Learning objectives Interpret the appropriate actions for an upstander. Describe the role of a bystander. Explain the inhibitors for why ...