Teaching Civility in the Workplace - Society for Human Resource Management (SHRM®)

Teaching Civility in the Workplace - Society for Human Resource Management (SHRM®)

Catherine Mattice Zundel Professional consultant and trainer specializing in corporate culture

Focusing on eradicating negative behaviors isn’t always enough to create a happy workplace. Employees and managers also need to learn what they should do to make their environment a respectful and pleasant one. In this course, join Catherine Mattice Zundel as she shares how to create a happier, healthier workplace by teaching civility and setting a good example with your own behavior. Learn about negative behavior as a social phenomenon, what microaggressions look like in action, and how to replace negative language with positive words. Plus, get tips for becoming a more active listener, standing up for yourself when you experience microaggressions and incivility, and coaching others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 1

LinkedIn Learning is registered with SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). SHRM-CP® and SHRM-SCP® are trademarks of the Society of Human Resource Management (SHRM).