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Showing posts with the label Active Listening

Strategies for Assisted Living Communities during COVID-19 Certificate

Johns Hopkins University - 1 WEEK Morgan Katz, MD, MHS; Juliana Bilowich;Alice Bonner, PhD, RN; Robin Jump, MD, PhD; and Molly Nace, MPH SARS-CoV-2, the virus that causes COVID-19, poses a high risk for assisted living communities due to residents’ age, health status, and communal living environment. The COVID-19 response has largely focused on nursing homes, leaving assisted living communities in the United States with fragmented guidance on how to respond to COVID-19 challenges. This course provides comprehensive instruction and resources for administrators and direct-care staff of assisted living communities. Learners will hear from experts about best practices to prevent COVID-19 outbreaks and promote well-being. Topics discussed include development of emergency preparedness plans, infection and outbreak prevention, staffing considerations, testing, and contact tracing. The course also covers strategies for communicating with stakeholders, promoting resident and staff well-being, ...

COVID-19: What You Need to Know IPMA CME Certificate

Interstate Postgraduate Medical Association  - 1 WK 2.0 AMA PRA 1 Credits TM Rishi Desai, MD, MPH Chief Medical Ofcer, Osmosis Infectious Disease Physician COVID-19 is a global pandemic that has already resulted in hundreds of thousands of infections and thousands of deaths, with many more anticipated. This course is a go-to resource that will be regularly updated with all of the current information put forth by the CDC, WHO, and other leading agencies and covers the basics, personal protective equipment, diagnostics, and other material. As a healthcare professional, you can earn CME credit and help to #RaiseTheLine by becoming prepared to treat COVID-19

COVID-19 Contact Tracing Certificate

Johns Hopkins University - 1 Week  Dr. Emily S. Gurley Associate Scientist Department of Epidemiology Johns Hopkins Bloomberg School of Public Health   The COVID-19 crisis has created an unprecedented need for contact tracing across the country, requiring thousands of people to learn key skills quickly. The job qualifications for contact tracing positions differ throughout the country and the world, with some new positions open to individuals with a high school diploma or equivalent. In this introductory course, students will learn about the science of SARS-CoV-2 , including the infectious period, the clinical presentation of COVID-19, and the evidence for how SARS-CoV-2 is transmitted from person-to-person and why contact tracing can be such an effective public health intervention. Students will learn about how contact tracing is done, including how to build rapport with cases, identify their contacts, and support both cases and their contacts to stop transmission in the...

Mind Control: Managing Your Mental Health During COVID-19 Certificate

University of Toronto - 4 wks Course Professor Steve Joordens Department of Psychology University of Toronto Never in the history of humanity have so many people been feeling intense anxiety related to COVID-19 and the world it will leave in its wake. The intent of this course is to give you a deeper understanding of the anxiety reaction as it relates to various aspects of our current life, ranging from our consumption of news to the way we talk to our children about this. I will also give you clear strategies for managing and, in fact, turning off the anxiety response at least for short periods. My sincere hope is that you will leave this course with a better understanding of how your brain reacts to crises, along with some powerful tools for managing it before it manages you. University of Toronto Established in 1827, the University of Toronto is one of the world’s leading universities, renowned for its excellence in teaching, research, innovation and entrepreneurship, as well as...

Effective Listening - National Association of State Boards of Accountancy (NASBA)

National Association of State Boards of Accountancy (NASBA) Tatiana KolovouFaculty Member at Kelley School of Business Brenda Bailey-HughesSenior Lecturer at Kelley School of Business Listening is a critical competency, whether you are interviewing for your first job or leading a Fortune 500 company. Surprisingly, relatively few working professionals have ever had any formal training in how to listen effectively. In this course, communications experts Tatiana Kolovou and Brenda Bailey-Hughes show how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener—and a better colleague, mentor, and friend. Learning objectives Define attentive listening. Explore what happened when you are distracted by delivery. Recall what a mental filter is and how it can affect assumptions. Explore methods for choosing the best paraphrasing response in the situation. List the five ...