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Bystander Training: From Bystander to Upstander Certificate

Bystander Training: From Bystander to Upstander Certificate

Catherine Mattice Zundel Professional consultant and trainer specializing in corporate culture

Working in a toxic environment can make anyone feel helpless. Even HR representatives can feel like their hands are tied. But you have the power to change the trajectory of your organization’s culture. By going from bystander to upstander—someone who holds their coworkers accountable for bad behavior—you can turn a toxic workplace into a supportive environment where employees are able to do their best work. In this course, Catherine Mattice Zundel introduces tools and strategies to become an upstander and an ally. Learn how to build an upstander culture, hold employees and peers to professional conduct, and develop the skills you need to speak up when fellow employees are being bullied or harassed.

Learning objectives

  • Interpret the appropriate actions for an upstander.
  • Describe the role of a bystander.
  • Explain the inhibitors for why bystanders may not speak up.
  • Differentiate the tools an upstander uses.
  • Formulate the best approach for when to speak up as part of an upstander culture.


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