Teaching Civility in the Workplace - HR Certification Institute® (HRCI®)

Catherine Mattice Zundel Professional consultant and trainer specializing in corporate culture

Focusing on eradicating negative behaviors isn’t always enough to create a happy workplace. Employees and managers also need to learn what they should do to make their environment a respectful and pleasant one. In this course, join Catherine Mattice Zundel as she shares how to create a happier, healthier workplace by teaching civility and setting a good example with your own behavior. Learn about negative behavior as a social phenomenon, what microaggressions look like in action, and how to replace negative language with positive words. Plus, get tips for becoming a more active listener, standing up for yourself when you experience microaggressions and incivility, and coaching others.

HR Certification Institute® (HRCI®)

Recertification Credits: 1

LinkedIn Learning is a recognized Approved Provider #604152. HR Certification Institute® preapproved this program for general recertification credits towards aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™.

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