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Communicating with Empathy - Project Management Institute (PMI)®

Communicating with Empathy Project Management Institute (PMI)®

Sharon Steed Corporate Empathy and Communications Consultant

When you seek to understand the perspective of another person, you are practicing empathy. When empathetic communication is encouraged at work, individuals feel more comfortable speaking openly, they feel like they matter, and they feel safe. That's why empathy at work is crucial to company-wide success. In this course, communication expert Sharon Steed explains the principles of empathetic communication and shares specific strategies to help improve your approach to difficult conversations. Get ready to learn how to converse empathetically to improve your one-on-one conversations and team interactions.

Project Management Institute (PMI)®

PDUs/ContactHours: 1
LinkedIn Learning has been reviewed and approved by the PMI® Authorized Training Partner Program. This course qualifies for professional development units (PDUs). The PMI Authorized Training Partner logo is a registered mark of the Project Management Institute, Inc.
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